Can MNsure avoid another deadline "nightmare" this month?

Monday, March 24, 2014

From the St. Paul Pioneer Press: When Minnesota launched its new health insurance exchange Oct. 1, the problems came quickly. By late October, the error rate at the MNsure website peaked at 22 percent. In November, state officials started rerunning 30,000 applications because of a variety of problems, including inaccurate rulings about whether people qualified for financial assistance. In December, the call center was overwhelmed, and people endured waits of more than two hours while trying to finalize coverage before a New Year's Eve deadline.

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