The big problem with MNsure? Hint: It's not website glitches

Wednesday, February 11, 2015

The ST. PAUL PIONEER PRESS says: For too long, the spotlight on MNsure, the state's troubled exchange under the federal Affordable Care Act, has focused on website malfunctions and poor customer service. MNsure's problems are far bigger and more complex, and lawmakers' attention this session to exactly how it's governed is a distraction from the real issues. A key point: Most of those enrolled through the exchange are on public subsidies. According to the state's Department of Human Services, the percentage of public-program enrollees through MNsure was 85 percent before the current open enrollment period -- which ends Feb. 15 -- began in November. The number is projected to increase to 91 percent in 2016.